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Reeva's Patient Experience (PX) platform helps patients stay on track with their healthcare plans by connecting them with providers, sending reminders, and improving overall care, leading to better health outcomes and lower costs.

Establish a positive encounter

Follow up when you say you will

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Mohammed AlMadhi

CEO

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Bander AlAqeel

COO

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Anas AlSahli

CTO

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Dr. Hamza Katranji

MSc Health Informatics, MBChB,
Clinical Informatics Advisor, Digital Health Transformation Strategist, Physician Executive, Digital Health Coaching, Training & Project Management.

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Dr. Huda Alfardus

Startup Investment Catalyst, Innovation Architect, Scientific Entrepreneurship Ecosystem Builder, Academic Researcher, Commercialization of Intellectual Property & Digital Assets Expert.

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Dr. Jhonatan Dimitriades

Global Expert/speaker of clinical medicine & medical management efficiency & workflows. Mentor of Health-tech innovation & entrepreneurship. Advisor of digital health transformation initiatives.
Top 50 Voices of Healthcare

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Privacy PolicyReeva Care
Effective Date: 2026/01/01
Last Updated: 2026/03/011. IntroductionReeva Care (“Reeva,” “we,” “our,” or “us”) operates a digital healthcare platform that enables the collection, storage, monitoring, and analysis of patient vital signs and related health information.We are committed to protecting the privacy, confidentiality, and security of personal and medical data. This Privacy Policy explains how we collect, use, process, store, and protect information when you use the Reeva Care mobile application, web platform, and related services (collectively, the “Service”).2. Information We Collect
2.1 Personal Identification InformationWe may collect:Full nameNational ID / Passport number (if required)Date of birthGenderPhone numberEmail addressAddressAccount credentials2.2 Health and Medical Information (Sensitive Data)Reeva Care collects and processes sensitive health data, including but not limited to:Vital signs (heart rate, blood pressure, oxygen saturation, temperature, respiratory rate)Weight and BMIMedical historyDiagnosesMedication informationCare notesAppointment recordsClinical assessmentsUploaded medical documents or imagesThis data is classified as sensitive personal data under applicable data protection laws.2.3 Device and Technical InformationWe may collect:Device type and operating systemIP addressApplication usage logsCrash reportsAnalytics dataCookies and similar tracking technologies (for web use)2.4 Connected DevicesIf integrated with medical or wearable devices, we may collect health metrics transmitted directly from those devices.3. How We Use InformationWe use collected information to:Provide patient monitoring servicesEnable healthcare professionals to review patient vitalsDeliver alerts and notificationsMaintain medical recordsImprove platform performance and functionalityEnsure patient safetyComply with regulatory and legal requirementsConduct internal analytics (de-identified where possible)We do not sell personal or medical data.4. Legal Basis for ProcessingWe process data based on:Explicit user consentProvision of healthcare servicesCompliance with legal obligationsProtection of vital interests of patientsLegitimate operational interests (where permitted by law)5. Data Sharing and DisclosureWe may share information only in the following circumstances:5.1 Healthcare ProvidersAuthorized physicians, nurses, or care teams assigned to the patient.5.2 Service ProvidersSecure hosting providers, analytics providers, and infrastructure vendors bound by confidentiality and data processing agreements.5.3 Legal RequirementsWhen required by law, regulation, court order, or government authority.5.4 Business TransfersIn case of merger, acquisition, or restructuring, subject to confidentiality protections.We do not share data for advertising purposes.6. Data Storage and SecurityReeva Care implements industry-standard security controls, including:End-to-end encryption (in transit via TLS 1.2+)Encryption at rest (AES-256 or equivalent)Role-based access control (RBAC)Multi-factor authentication for administratorsAudit logging and monitoringSecure cloud infrastructureRegular security assessments and penetration testingAccess to medical data is strictly limited to authorized personnel.7. Data RetentionWe retain personal and medical data:For the duration of the patient-provider relationshipAs required by healthcare regulationsAs required by applicable lawAfter retention periods expire, data is securely deleted or anonymized.8. User RightsDepending on jurisdiction, users may have the right to:Access their dataRequest correction of inaccurate dataRequest deletion (subject to medical/legal retention obligations)Restrict processingWithdraw consentRequest data portabilityFile a complaint with a regulatory authorityRequests may be submitted to:
[email protected]9. Cross-Border Data TransfersIf data is transferred outside the user’s country, we implement safeguards such as:Standard contractual clausesAdequacy decisions (where applicable)Secure hosting agreements10. Children’s PrivacyReeva Care may process data of minors only with consent of a parent or legal guardian and in compliance with applicable healthcare laws.11. Third-Party ServicesThe Service may integrate with third-party platforms (e.g., device manufacturers, lab systems). These providers operate under their own privacy policies and contractual safeguards.12. Breach NotificationIn the event of a data breach affecting personal or medical data, we will:Investigate immediatelyContain and remediate the incidentNotify affected users and authorities as required by lawMaintain incident documentation13. Changes to This PolicyWe may update this Privacy Policy from time to time. Updates will be posted within the application and on our website with a revised effective date.14. Contact InformationFor questions, concerns, or data requests:Reeva Care
Email: [email protected]